A LITTLE HELP
Let’s make it simple.
Answers for keeping your shifts organized and your records close.
How do I sign in?
Enter your email and the newest one-time code we send you. Check spam if it hasn’t arrived. Use the same email when you change phones.
How do I know my records are saved?
“Saved on phone & cloud” means the latest sync succeeded. If you’re offline, keep using the signed-in app and reconnect to sync. Check this status before changing phones. Export a separate backup in Settings if you want a copy of your own.
What do card tips and card tips received mean?
Card tips are the total earned on the shift. Card tips received are the portion already paid to you. The remainder is pending. Receiving card tips later does not add them to earnings twice.
What happens when my wage changes?
Edit your job’s remembered wage in Settings. This updates the default for new shifts; previous shifts keep the wage entered for them.
Can I delete a job or a shift?
Yes. Deleting a job also removes its shifts. Items remain in Recently deleted for up to 30 days unless the account is permanently deleted.
How do I delete my account?
The account-deletion option is being prepared for the beta. It will appear in Settings → Account → Delete my account, with an export option and permanent-deletion confirmation. It must be enabled and tested before beta distribution. Exported backups and offline copies on other phones are separate.
Still need a hand?
Tip Notch is operated by Leah Wolfe.
Email tipnotchhelp@gmail.com for help with TipNotch or questions about your information.
Never share your sign-in code, PIN, or a full earnings backup in a support message. Describe the issue and your phone model first.